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We at Gleamia offer excellent pre-sale service. We can provide our customers with samples, with charges based on unit price and transportation costs incurred by the client. Standard product samples can be delivered the same day we receive order confirmation. Shipment of bulk orders is dependent on the actual quantity. Typically, delivery of our products is within 7-10 working days after payment is received. Our LED panel lights have a lifespan of 50,000 hours and come with a 3-year warranty.

We offer comprehensive after-sale services as well. If quality problems arise during the warranty period, customers may return our products for inspection, with transportation costs incurred by the client. After inspection, if no quality problems are detected, but rather the problems are caused by improper operation, the client assumes the cost of product replacement as well as the transportation costs. If there are quality problems with any of our products, we will replace and deliver them free of charge.

Customization is available, including customization of non-standard products and customized design for stickers and packaging boxes. In addition, we provide installation diagrams, and instructions. We also offer OEM services, and we can customize, manufacture, and package our LED panel lights according to the specific requirements of our clients.

Safety Notice for Application
1. For application, remove light from its package.
2. Before using, check for damage. If any part of the LED panel light is damaged, please do not install or use.
3. Maintenance should only be performed by trained professionals.
4. Packaging material contains small parts, which can be swallowed and should be kept away from children and pets to prevent suffocation. In addition, unattended children should be kept away from lights and other electric devices.
5. Lights should not come into contact with open flames or external heat sources and should not be covered by other objects.
6. Looking directly into the LED beam, especially for an extended period of time, should be avoided. Do not shine any LED light into people's eyes.

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